Designing and Assuring Equitable AI in Public Services

Designing and Assuring Equitable AI in Public Services - with Reema Patel, founder of Elgon Social and a leading expert on deliberative participatory approaches.

1 July 2025 12.30pm-2pm, Online

This webinar will explore how AI systems are currently deployed in public service delivery, and what this means for those tasked with evaluating their impact. We will take a closer look at the risks and opportunities AI presents for equity and inclusion, and the role of evaluation in addressing systemic bias, safeguarding rights, and upholding public trust.

Using real-world examples and case studies, we will examine:

• How AI can reproduce or exacerbate disparities in access, outcomes and treatment;
• The challenges of evaluating algorithmic systems within complex institutional settings;
• Frameworks and tools that centre equity, inclusion and public value in evaluation design including Elgon Social's self assessment workbook and associated framework; and
• Practical strategies for evaluators to work with affected communities and stakeholders.

Join us to discuss how evaluation can help ensure that data-driven technologies work for everyone.

About Reema Patel

Reema is a researcher, facilitator and convenor with expertise in deliberative and participatory approaches, and has founded Elgon Social (www.elgon.social). She currently works on the Digital Good Network, Public Voices in AI, and she directs the implementation of the Global Citizens' Assembly hosted at the Iswe Foundation. She is also an EDI associate to the Wellcome Trust, advising the trust on the development and implementation of their equity framework. Previously, Reema was a founder of the Ada Lovelace Institute, Head of Deliberative Engagement at Ipsos, and leader of the Citizens Economy programme at the RSA. Reema directed the Global Science Partnership for climate action as part of the UK's COP26 Presidency.